Privacy Policy

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Effective Date: 05/25/2025

Feather & Flame Studios ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase digital products.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: name, email address, phone number (if provided)
• Transaction Information: purchase history, billing address (for orders)
• Technical Data: IP address, browser type, device information
• Voluntary Information: when you submit forms, reviews, or survey responses
   

We do not collect or store payment details—these are processed securely via third-party services like PayPal, Stripe, Zelle, or Venmo.

2. How We Use Your Information

We use the information we collect to:

• Fulfill your orders and provide customer support
• Send email updates (if you opt in)
• Improve our website and offerings
• Comply with legal requirements
   

We never sell your data. Ever.

3. Email Marketing (Opt-In)

If you subscribe to our mailing list, we may send occasional emails about new products, releases, or studio updates. You may unsubscribe at any time via the link in the email or by contacting us at:

📧 sarah@featherandflamestudios.com

4. Cookies & Analytics

We may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and improve user experience. Cookies may track:

• Site performance
• Popular content
• General location (not precise address)
   

You can disable cookies through your browser settings.

5. Third-Party Services

We may share limited information with trusted services for necessary functions such as:

• Payment processing (e.g., PayPal, Stripe)
• Email marketing (e.g., Mailchimp, Flodesk)
• Website analytics (e.g., Google Analytics)
   

Each service has its own privacy policy governing their practices.

6. Your Rights

Depending on your location, you may have rights to:

• Access the data we store about you
• Request corrections or deletion
• Withdraw consent for marketing
   

To request access or deletion, email: sarah@featherandflamestudios.com

7. Data Retention

We retain only the data necessary for fulfillment, support, and tax/legal compliance. You can request removal of your data at any time.

8. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal data from minors without parental consent.

9. Policy Updates

We may update this Privacy Policy as needed. All changes will be posted here with an updated “Effective Date.” Continued use of the site implies acceptance of any changes.

10. Contact Us

For questions about this policy or your data, contact:

📧 sarah@featherandflamestudios.com
Feather & Flame Studios
Sarah Hudgeon